References
A practical guide to adverse incident reporting
Abstract
Dr Martyn King and Sharon King explore raising concerns and issues to protect patients and ensure that public safety is not compromised
All practitioners have a duty to raise concerns where they believe that patient/public safety or care is being compromised by the practice of colleagues or the systems, policies and procedures in the organisations in which they work. They must also encourage and support a culture where staff can openly and safely raise concerns.
Practitioners must not enter into contracts or agreements with an employing or contracting body that seeks to prevent them from or restrict them in raising concerns about patient safety. Contracts or agreements are void if they intend to stop an employee from making a protected disclosure.
Due to time pressures or limited resources, it is sometimes difficult to give consumers as much information or support in making decisions as would be liked. To assist in this, practitioners should consider the role that other members of the healthcare team might play, as well as what other sources of information and support are available. For example, this may be patient/client information leaflets, advocacy services, expert patient programmes, expert advisory groups (such as Aesthetic Complications Expert (ACE) Group World) or support groups for people with specific conditions.
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